Shipping Policy

⚠️Final Sale Policy

When you place an order with NeatMartinez, you acknowledge that all purchases are final.We do not provide refunds, exchanges, or cancellations under any circumstances.

📮 Lost, Stolen, or Missing Packages

• 
  If your tracking status shows “delivered” but your package is missing, you must file a claim directly with the carrier.
  
• 
  We are not liable for packages that are lost, stolen, or misdelivered, and replacements/refunds will not be issued.
• See our Shipping Policy for complete details.

⚔️ Chargeback Disputes

Filing a chargeback without contacting us first may result in:

🚫 Permanent ban from ordering in the future

📑 Dispute escalation with proof of fulfillment

💳 Referral to collections for fraudulent activity

By completing your purchase, you agree to this policy and our Terms of Service.